Bios

bios

Michael W. Windsor

Leader of Growth and Development
Former President of Dolphin Services and Chemicals, LLC

Mr. Windsor received his Bachelor of Science Degree in Engineering Technology with an emphasis in Production Engineering from Texas A&M University, College Station, Texas in 1985. Continue reading…

Richard H. Cummins

Leader of Technical and Operations
Former Vice President of Dolphin Services and Chemicals, LLC

Richard H. Cummins received an Associate Degree in Aviation along with Airframe and Power Plant licenses from Texas State Technical College, Waco, Texas in 1994. Continue reading…

Michael J. Hauck

Director of Industrial Waste Processing Services
Mr. Hauck joined Chemical Waste Management/Waste Management in 1988. During the past 28 years, he has developed his industry experience and knowledge in the E&P, refining, petrochemical and heavy industrial manufacturing sectors. Continue reading…

Dan A. Swaney

Director of Business Development
Mr. Swaney received a Bachelor’s Degree in Economics with a Minor in Business Administration from Duquesne University, Pittsburgh, PA in 1985. His area of focus was international economics. Continue reading…

Mark C. Wiggins

Sr. Operations Manager – Lease Equipment / Maintenance Manager
Mr. Wiggins joined Scaltech Technologies L.L.C. in 1991 and started out as an operator of a waste processing system at the Exxon Refinery in Baton Rouge, LA. Continue reading…

Jake M. Windsor, P.E.

Engineering Manager
Mr. Windsor received his Bachelor of Science Degree in Petroleum Engineering with a Minor in Business Administration from Texas A&M University, College Station, Texas in 2011. His areas of focus included thermodynamic behavior of hydrocarbon mixtures, theory and application of fluid mechanics, heat transfer, fluid separation, compressors and heat exchangers, and 3-D modeling. Continue reading…

Chisum L. Cooke

Technical Services Manager
Mr. Cooke received a Bachelor’s Degree from Baylor University in 2003 and a Law Degree from the University of Tulsa in May 2007, where he received a certificate in Resources, Energy and Environmental law and policy. After lawschool Mr. Cooke joined the TCEQ as an Air Attorney in the Commission’s Environmental Law Division. Continue reading…

Lee A. Fensler

Territory Manager
Mr. Fensler joined Scaltech Technologies, LLC in 1992 as a Process Operator at BP, Lima, OH. Continue reading…


Michael W. Windsor

Leader of Growth and Development Former President of Dolphin Services and Chemicals, LLC

Mr. Windsor received his Bachelor of Science Degree in Engineering Technology with an emphasis in Production Engineering from Texas A&M University, College Station, Texas in 1985.

After graduating, Mr. Windsor founded East Texas Oil Products based in Lufkin, Texas. The company specialized in producing road base materials in Angelina and Nacogdoches counties. In 1987, Mr. Windsor entered the crude oil reclamation business based in Kilgore, Texas. The company specialized in producing liquid asphalts and road base materials for a 22 county area in East Texas. In late 1987, Mr. Windsor expanded into the crude oil recovery business by obtaining an R2 permit from the Texas Railroad Commission. The company’s focus quickly became recovering crude oil from waste streams associated with exploration and production. By 1991, the company had become one of the largest and most comprehensive crude oil reclamation companies operating in the United States, accepting crude oil sludge from all major oil companies across the U.S. During 1992, the company merged with TransAmerican Waste Industries, a publicly held company. After merging the two companies, Mr. Windsor served as President of the Crude Oil Waste Division of TransAmerican Waste Industries, Houston, Texas, until 1995.

In 1995, Mr. Windsor co-founded MCS Technologies, L.L.C. (MCS). Corporate headquarters were opened in Houston, Texas, with operations based out of Corpus Christi, Texas. The primary focus of MCS was to serve the petroleum refining industry by providing superior technology in the separation of hazardous waste streams. MCS specialized in designing, building, and operating waste recovery plants in petroleum refineries. The technology and chemical treatment program developed by MCS proved to be the most economical means of resource recovery resolving potential environmental problems in the refining industry. Serving as President and CEO of MCS, Mr. Windsor guided MCS from a start-up company in 1995 to one of the top three providers of refinery waste processing in the U.S. and partnerships in three foreign countries. MCS gained more market share in its first five years than its top three competitors combined. In 2002, MCS was acquired by Veolia Water North America (Veolia) the world’s largest wastewater treatment company based in Paris, France. After the acquisition, Mr. Windsor serving as the Vice President and General Manager along with his MCS management team merged two other acquisition companies made by Veolia into a division knows as Process Solutions. By 2003, Process Solutions was the largest and most successful provider of refinery waste processing in the U.S. Mr. Windsor remained the VP/GM until 2005. From 2005 until September of 2010, Mr. Windsor served as a consultant for Veolia Water North America.

In October of 2010, Mr. Windsor formed Dolphin Services and Chemical L.L.C. along with longtime partners Lee Cooke, Michael Kopper and Richard Cummins. Dolphin provided separation equipment and specialty chemicals to the petroleum industry. Mr. Windsor served as the President and CEO..

Richard H. Cummins

Leader of Technical and Operations Former Vice President of Dolphin Services and Chemicals, LLC

Mr. Cummins received an Associate Degree in Aviation along with Airframe and Power Plant licenses from Texas State Technical College, Waco, Texas in 1994.

Mr. Cummins joined MCS Technologies L.L.C. in 1995 and started out as an operator of a waste processing system at the Koch Refinery in Corpus Christi, Texas. Mr. Cummins excelled at MCS and moved up rapidly in operations becoming a site manager. Mr. Cummins managed multiple sites at Koch Refinery specializing in centrifuge resource recovery and waste minimization. He processed biological sludge at Amoco Chemical in Decatur, Alabama and dewatered Alky sludge at the Citgo Refinery in Corpus Christi, Texas. Mr. Cummins also managed the site at Anadime Corporation in Alberta, Canada providing water, oil, and solid separation on a Crude Oil Recovery operation. Mr. Cummins managed sites at the Valero Refinery in Corpus Christi, Texas, and ExxonMobil Chemical Baytown, Texas providing centrifuge waste minimization.

In 1998, Mr. Cummins became Operations Manager of MCS and was responsible for day-to-day operations of long-term and event-based centrifuge projects. He was responsible for operations across multiple U.S. Refinery locations: Flint Hills Refinery Corpus Christi, Texas; Citgo Refinery, Corpus Christi, Texas; Valero Refinery, Corpus Christi, Texas; ExxonMobil Refinery, Chalmette, Louisiana; Sunoco Refinery, Tulsa, Oklahoma; Marathon Refinery, Texas City, Texas; Valero Refinery, Three Rivers, Texas; and Amoco Chemical, Chocolate Bayou, Texas. Other projects included a centrifuge oil recovery project for PDVSA in Venezuela S.A., an oil recovery project for East Texas Salt Water, Kilgore, Texas, and numerous short-term projects throughout the U.S.

In 2002, after Veolia acquired MCS, Mr. Cummins was further promoted to Director of Operations and was instrumental in helping merge two Veolia acquisitions into the MCS business model to create Process Solutions. As Director of Operations, Mr. Cummins was responsible for the day-to-day operation of the largest refinery waste process company in the U.S. Besides the day-to-day operations, Mr. Cummins was involved in the design and building of processes, creating cost models, review of contracts, managing maintenance and procurement departments, creating annual budgets and managing budgets for operating sites and overhead departments.

In 2008, Mr. Cummins accepted a position with DuraTherm, San Leon, Texas, and headed up the Field Service Group becoming Director of Operations. Mr. Cummins was instrumental in the start-up of the new Service Division of DuraTherm. His duties were expanded to include business development as well as the design and implementation of waste minimization, resource recovery, and thermal desorption process plants.

In 2010, Mr. Cummins cofounded Dolphin and served as the Vice President of Operations.

Michael J. Hauck

Director of Industrial Waste Processing Services

Mr. Hauck joined Chemical Waste Management/Waste Management in 1988. During the past 28 years, he has developed his industry experience and knowledge in the E&P, refining, petrochemical and heavy industrial manufacturing sectors. He has developed specific process solutions focused on the reduction or elimination at waste origin and source points, industrial waste output streams, minimization, recovery, reuse or reclassification of waste streams, tank cleanouts, and handling and transportation logistics for customers.

Mr. Hauck has held field positions as; Environmental Technician, Field Chemist, Project Manager, Senior Project Manager, and Senior Territory Manager. He has also held positions in operations as; Operations Coordinator, Logistics and Fleet Coordinator Manager, New Construction Site Project Manager, Special Projects Manager, Asset Project Manager, Field Operations Manager, Territory Manager, National Operations Manager, National Consulting Manager, Business Development Manager, Senior Business Development Manager.

Mr. Hauck is currently the Director of Industrial Waste Processing Services, which includes the Dolphin Services operating unit in Lufkin, TX, where he is responsible for all general business, sales, and operational aspects.

Prior to working for Waste Management, Mr. Hauck attended Lamar University in Beaumont, TX and worked for Tech Controls in field operations where he was responsible for the installation and maintenance of fluid control components, instrumentation valve automation, and manifold systems for oil and gas exploration, transmission, and production facilities.

Mr. Hauck maintains a Six Sigma Greenbelt accreditation for course studies at Purdue University and holds a contractor’s license from the State of Louisiana for Hazardous Waste Treatment and Removal.

Dan A. Swaney

Director of Business Development

Mr. Swaney received a Bachelor’s Degree in Economics with a Minor in Business Administration from Duquesne University, Pittsburgh, PA in 1985. His area of focus was international economics. Mr. Swaney also received extensive environmental regulatory and technical training including OSHA 40-hour HAZWOPER training and has taken executive MBA courses at the University of VA’s Darden School of Business.

Mr. Swaney is a 30-year veteran of the environmental industry with business experience in the US and Canada. Prior to joining Waste Management in 2002, Mr. Swaney worked for Gundle Environmental Services, Rollins Environmental Services and Browning Ferris Industries in various national sales, sales management, and business development roles. Mr. Swaney has worked extensively with the energy and chemicals industries.

During his tenure with Waste Management, Mr. Swaney functioned in strategic sales and service roles supporting WM’s largest North American based oil and gas customers. He led national sales and service teams in the development of comprehensive total waste and resource management programs focusing on safety and environmental compliance, continuous improvement and total cost reduction. Mr. Swaney focused on developing waste minimization, recycling and source separation programs for his clients. He has extensive experience in the Upstream, Midstream and Downstream sectors of the industry. Mr. Swaney negotiated national master service agreements including key performance metrics and continuous improvement provisions. Mr. Swaney routinely engages in business review meetings with WM’s clients to ensure service, operational and business objectives are achieved. Mr. Swaney joined WM’s Industrial Waste Processing Services team in 2016.

Mark C. Wiggins

Sr. Operations Manager – Lease Equipment / Maintenance Manager
WM Dolphin Services/Industrial Waste Processing Services

Mr. Wiggins joined Scaltech Technologies L.L.C. in 1991 and started out as an operator of a waste processing system at the Exxon Refinery in Baton Rouge, LA. He excelled in this position and advanced rapidly into new operational roles through his design, construction and maintenance of equipment such as vertical disks, three phase centrifuges, screw presses and belt presses. This equipment was in many refineries such as Valero, Motiva, and Total, Port Arthur, TX; Phillips, Sweeney, TX; Sunoco, Tulsa, OK; Navajo, Artesia, NM; Lion, El Dorado, AR; BP, Lima, OH; BP, Toledo, OH; BP, Carson, CA; Cepoc, Westville, NJ; and PBF, Delaware City, DE. He immersed himself in all aspects of the business including operations, troubleshooting, maintenance, operator training, safety and analytical lab testing.

In 1995, Mr. Wiggins became the lead electrical technician then later in 1998 became the Maintenance Manager. He was responsible for managing all crafts and maintenance at multiple locations across the U.S. including several of the above mentioned refineries in addition to: Chevron, El Segundo CA; and Amoco, Texas City, TX. In 2000, Scaltech was acquired by US Filter, and Mr. Wiggins retained the same position.

In 2002, after US Filter was acquired by Veolia and merged with MCS Technologies (MCS). Mr. Wiggins was instrumental in helping integrate the two entities using the MCS business model to create Process Solutions. As Maintenance Manager, Mr. Wiggins was responsible for the day-to-day maintenance operations of the largest refinery waste processing company in the U.S. In addition to maintenance, he was involved in designing and building processes, creating cost models, managing accounts payable and procurement departments, creating annual budgets and managing budgets for operating sites and overhead departments. Refinery sites included several of before-mentioned and: Flint Hills, Citgo, and Valero, Corpus Christi, TX; ExxonMobil, Chalmette, LA; Sunoco, Tulsa, OK; Marathon, Texas City, TX and Valero, Three Rivers, TX. In 2009, Mr. Wiggins’ responsibilities expanded to include management of the short-term event business equipment and maintenance.

In 2013, Mr. Wiggins accepted a position with Dolphin Services and Chemicals LLC, Lufkin, TX, as Manager of Operations and Maintenance of lease equipment. His duties were expanded to include purchasing, inventory, shipping and receiving management. In 2014, his duties were again expanded to manage the American Oil Recovery (AOR) Facility in Lufkin, TX.

Jake M. Windsor, P.E.

Engineering Manager

Mr. Windsor received his Bachelor of Science Degree in Petroleum Engineering with a Minor in Business Administration from Texas A&M University, College Station, Texas in 2011. His areas of focus included thermodynamic behavior of hydrocarbon mixtures, theory and application of fluid mechanics, heat transfer, fluid separation, compressors and heat exchangers, and 3-D modeling.

While earning his degree, Mr. Windsor worked at the Texas A&M Environmental Health and Safety Department and later as a Production Tester at FESCO, a Petroleum Engineering Services company, where he gained hands on field experience related to his coursework and built a strong foundation for operations management. He was responsible for calculating and recording well production rates and fluid levels, assisting with slickline services, analyzing BHP data, and performing state regulatory tests. He was also responsible for maintaining and troubleshooting operating equipment including three-phase test separators, heaters, sand separators, and flowback manifolds.

In June of 2011, Mr. Windsor joined Dolphin Services LLC serving as Process Design/Engineering Manager. In this role, Mr. Windsor immersed himself in all aspects of the business including operations, troubleshooting, maintenance, operator training, and separation lab application. Mr. Windsor has been integral in the design and implementation of Dolphin’s waste minimization sites and oil recovery plants. He is responsible for process facility design, equipment design, utility sizing, and construction. Mr. Windsor designs the sites and equipment in Solidworks, a 3D cad design program, which allows Dolphin to be very efficient in processing, provide an accurate render of the site for the customer, and conduct a higher quality pre-startup safety evaluation. In December 2015, the Texas Board of Professional Engineers issued Mr. Windsor his Professional Engineering license, testing in Mechanical Engineering Thermal and Fluids Systems.

Chisum L. Cooke

Technical Services Manager

Mr. Cooke received a Bachelor’s Degree from Baylor University in 2003 and a Law Degree from the University of Tulsa in May 2007, where he received a certificate in Resources, Energy and Environmental law and policy. After lawschool Mr. Cooke joined the TCEQ as an Air Attorney in the Commission’s Environmental Law Division. Mr. Cooke’s time at the TCEQ gave him an in-depth understanding of the agency and the state’s environmental regulatory processes.

In November 2009 Mr. Cooke joined RPS, a global energy and environmental engineering consulting firm with its U.S. headquarters in Houston, Texas. At RPS, Mr. Cooke excelled, quickly moving from Air Quality Specialist, to Air Quality Project Manager, and then Air Quality Division Manager. In his first two years with the company, Mr. Cooke provided air quality consulting services to the firm’s petrochemical clients. Once a project manager, he led a team of Air Quality specialists doing large-volume permitting and compliance work in the mid and up-stream oil and gas sectors for major pipeline and oil companies throughout the U.S. Mr. Cooke’s team generated $3 to 3.5M in revenue annually from 2011 through 2013.

In October 2013, Mr. Cooke was promoted to executive management, where he worked with the firm’s oil and gas consulting divisions, and gained a wealth of knowledge about the global oil and gas business. He reported to the Board of Directors on matters related to the business’s HR, HSE, and Logistics functions, and was responsible for revenue and profit forecasting for the 11 individual business streams in the U.S.

In January 2015 Mr. Cooke joined Dolphin, where he served as Director of Refinery Services and General Counsel. Along with his operational experience, Mr. Cooke adds regulatory expertise to the company’s consulting services.

Lee A. Fensler

Territory Manager
WM Dolphin Services/Industrial Waste Processing Services

Mr. Fensler joined Scaltech Technologies, LLC in 1992 as a Process Operator at BP, Lima, OH. Mr. Fensler excelled in this position learning vertical and horizontal centrifuge operations and quickly advanced to Shift Manager. In early 1993, Mr. Fensler started training on beltpress operations at BP, Toledo, OH and began working as the backup and weekend Operator at this site. In 1994, Mr. Fensler began traveling to new Scaltech Operations across the country, assisting with construction and training of operators for new process facilities built at various refineries. These refineries included: Sunoco, Tulsa, OK; Conoco, Bayway, CA; Conoco, Ponca City, OK; CEPOC, Westville, NJ; Sunoco, Port Arthur, TX; Valero, Delaware City, DE; and Exxon Mobile, Baton Rouge, LA.

In 2000, Mr. Fensler accepted the position of Project Manager at Scaltech Process Facility at Sunoco, Toledo, OH. The site was inherited during the SRS acquisition and was failing due to equipment and operational issues. Mr. Fensler worked very quickly to resolve the issues and reestablish productive operations at the site. Later in 2000, Scaltech was acquired by US Filter and Mr. Fensler remained as Project Manager.

In 2002, US Filter was acquired by Veolia and merged into the Process Solutions division. Mr. Fensler was promoted to Area Operations Manager, responsible for all aspects of operations including safety, production and P&L at several Process Solutions Facilities across the country. These facilities included: BP, Toledo, OH; BP, Lima, OH; BP, Carson, CA; Sunoco, Toledo, OH; Sunoco, Tulsa, OK; Sunoco, Westville, NJ; Valero, Delaware City, DE; and Navajo, Artesia, NM.

In 2009, Mr. Fensler accepted a position with Duratherm as Project Manager in Belleville, MI, where he managed the new Thermal Desorption Unit (TDU) being constructed at the EQ facility. Mr. Fensler was responsible for construction and startup; hiring and training local employees on TDU operations; and overseeing safety, production and P&L at this site.

In 2011 Mr. Fensler accepted a position at Dolphin Services and Chemicals, LLC as Operations Manager. Mr. Fensler is responsible for day-to-day operations at several facilities including American Oil Recovery (AOR), Lufkin, TX. Mr. Fensler also contributes to the leasing and consulting group, working with leasing customers on technical and operational levels.